Non-Emergency Line: 469.289.3270
Administrative Offices: 469.289.3200
Non-Emergency Line: 469.289.3270
Administrative Offices: 469.289.3200

Team Photos

Our team is made up of people who take their responsibility very seriously and support the values we promote within our center. We are dedicated to helping our communities in many ways. The slideshows below are just a sample of what we have going on here at NTECC.

NTECC State of the Organization Awards – 2021

Longevity Award

Jacquea' Lampkins, Stacie Abner, Sam Bell, Staci Dean, Tracy Glenn, Mollie Kim, Stacey Leonard, Amber Neal, Sandy Issel, Susie Powell, Brady Phipps, Kristian Smith, Aileen Stanley

(Not pictured: Angelica Olivas, Randy Burkett, Denise Taylor, Leslie McCarroll, Diane Gonzalez, Lenice McLean)

Attendance Award

Marissa Alcala


Cheyenne Anderson, Staci Dean, Laquata Eston, Dana Helmkamp, Brady Phipps, James Bolen, Lauren De La Luz, Emily Hammond, Jennifer Jackson, Phillippa Thompson

QA Award

Mollie Kim

Team Award - SWAT Call 12/8/20 

Jennifer Jackson, Staci Dean, Tracy Glenn, Amber Neal, Mollie Kim, Stacey Leonard, Susie Powell, Brady Phipps

Team Award - Addison Fire 4/12/21

Sam Bell, Jacob Heyen, Jack Kinkelaar, Kevin Lewis, Kristi Woods, Rasheena Walker

Team Award - NTECC Operations Management & Supervisors

Danielle DeCoudreaux, Stephen Potter, Amber Neal, Jacob Heyen, Staci Dean, Randy Burkett, & Jessica White

Rising Star

Marissa Alcala

Dedication Award

Brady Phipps

Supervisor of the Year

Staci Dean

Employee of the Year

Dana Helmkamp

Director's Award

Tracy Glenn (with the NTECC Management Team)

Banquet Coordinator

Kristian Smith



9-1-1 Vesta System /AT&T ESInet Launch



Community Impact

Metrocrest Food Drive - November 2019

Metrocrest Food Drive - July 2019

Making Strides Against Breast Cancer 5k - 2018