Non-Emergency Line: 469.289.3270
Administrative Offices: 469.289.3200
Non-Emergency Line: 469.289.3270
Administrative Offices: 469.289.3200


The NTECC is a 24/7/365 center, so we look to offer competitive benefits! Learn more about our benefits package below:

United HealthCare (UHC):
Wellness Program

Flexible Spending Account
Dependent Spending Account

Lincoln Financial Group:
Life insurance for employee up to 2xs annual salary
Additional life insurance options are available at additional cost
Short-term & long-term disability
Employee Assistance Program (EAP)

Texas County & District Retirement System (TCDRS):
Social Security participation required
TCDRS required:

  • 7% employee contribution
  • 14% NTECC contribution

Leave Accruals:
Vacation – Accrual rate of 3.075 hours per paycheck. Accrual rate increases after 3 years
Sick Time – Accrues at 4.00 hours per paycheck
Holidays – 9 paid holidays annually:

  • New Year’s Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day

Benefits Flyers

UHC Benefits Guide

Benefits Guide 2021

Flexible Spending Account (FSA)

Health FSA

Life Insurance & Disability Coverage

Life/Disability Insurance

Retirement Program

TCDRS – Guide to Member Benefits
TCDRS – NTECC Contribution

Employee Assistance Program (EAP)

LFG – Employee Connect Plus Overview
LFG – Employee Connect Services
LFG – LifeKeys